0item(s)

You have no items in your shopping cart.

Product was successfully added to your shopping cart.
Returns/Exchanges

Return Policy

We are trying our best to offer you the Top quality products and guarantee 100% satisfaction. We understand that each client's needs are unique, so are ready to deal with any problems that arise. Once it occurs, please follow the simple guide below:

1. If you received a wrong item or damaged item
Three options:
1) asking for sending the correct one in your next order
2) returning it for a full refund
3) exchanging it for the correct item.

2. If an item is missing from your order
Contact Customer Service to inform us an item is missing from your order. When we have confirmed that an item was missing, we will offer a full refund of the item price and shipping fee or begin processing a new one for you in your next order.

3. If your package is lost during shipping
Contact Customer Service to inform us you didn't receive your package. Once we confirm with the courier that your package is lost, we will offer a refund or resend your items.

4. If you received you an item in the wrong color
You are eligible for a full refund after Customer Service confirms you received the wrong color. But wrong size and color are not grounds for a refund. If you want to replace it, the buyers must pay the shipping cost in advance.

The important notice:

In either case, we recommend the buyer to contact Customer Service right now so that you could confirm eligibility for an exchange or return with Customer Service.

5.Returns
Delivery fee for returning:if the goods are not qualified for return or exchange, customers pay for the delivery fees.

Returns for exchange:if there is no goods customers need, the exchange would be regarded as return.

Delivery fee for returning:customers is responsible for all the delivery fees for returning. If you insist that there is a mistake for your order, please contact our customer service
It takes us 15 days to receive and deal with your returns. We suggest all the returns use the insurance package delivery service. (DHL OR EMS)